What is the monthly fee?
The cost is $70.00 per month, plus $3.50 gst.

Is there a referral bonus?
Yes. You get a $5 credit for each referral who becomes a client.

What payment methods are available?
We accept cheques, post-dated cheques, online banking, eTransfer, and cash.

How long is the contract?
There is no contract. Service is month-to-month.

What if I sign-up during the month?
We will pro-rate your first month’s fee.

Where do I get my Rubbermaid 121 L wheeled blue bin?
You will need to provide your own specific bin available for purchase at: Mouat’s Home Hardware stock #4410-833, Canadian Tire stock #142-8273-4

What kinds of stuff do you take?
A list is provided on our website.

Do I have to sort it?
You will need to sort your crinkly and soft plastics into one bag and paper into another on a weekly basis , the rest can be added randomly but must be washed/clean.

How often is pick-up?
Pick-ups are once-a-week, regardless of how full your bin is. If it is not out; not a problem.

What day is my pick-up?
Pick-up day depends on your location.

When do I put out my bin?
Please have your bin at the curbside before 8 am-6pm on your pick-up day.

What if I have an extra bin because of extra recycling or I miss a week?
We only take 1 bin per week maximum so add any extras to the following weeks bin.

Do you come when it snows?
If it snows, if I don’t come, then put out extra recycling the following week.

Do you work holidays?
Every holiday but Christmas and Boxing Day, put out your recycling for the next business day.